Privacy Policy

A legal disclaimer

Effective Date: 08/13/2025

At Epic Tours and Safaris LLC (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our luxury travel and safari services throughout Southern Africa.

Please read this policy carefully. By accessing or using our services, you consent to the practices described below.

1.Information We Collect

We may collect the following types of personal and non-personal information:

a. Personal Information

Full name
Contact information (email address, phone number, mailing address)
Passport or identification details (for booking purposes)
Payment information (processed securely via third-party providers)
Travel preferences and special requirements (e.g., dietary, medical, or accessibility needs)
Emergency contact information

b. Automatically Collected Information

When you visit our website or interact with our emails:

IP address
Browser type and version
Device identifiers
Pages visited, time spent, and referring website

2. How We Use Your Information

We use your information to:

Process bookings and payments
Customize and deliver your safari experience
Communicate with you regarding your trip
Send marketing and promotional materials (if you’ve opted in)
Comply with legal obligations
Improve our website, services, and customer experience

3. Sharing of Information

We may share your personal information with:

Trusted service providers (e.g., hotels, lodges, transport companies, guides) to fulfill your travel itinerary
Payment processors and financial institutions to handle transactions
Regulatory authorities where required by law or travel regulations
Third-party marketing services, only with your consent

We do not sell or rent your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is 100% secure. We encourage you to use strong passwords and to take precautions when sharing information online.

5. International Data Transfers

As a company based in [Your Country], offering tours across multiple countries in Southern Africa and serving international clients, your data may be transferred and stored outside your country of residence. We ensure that such transfers are compliant with applicable data protection laws.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Withdraw consent for certain uses of your data
Object to or restrict how we process your data
Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at:
📧 epic-safari@outlook.com
📞+1-208-813-2974

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These help us analyze website traffic and tailor content. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to read their privacy policies.

9. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Epic Tours and Safaris LLC
📍10 Pinon DR 2013 Sedona
📧epic-safari@outlook.com
📞 +1-208-813-2974
🌍https://www.epic-safari.com/